Terms of Service

Reach Route (“we,” “us,” or “Reach Route”) is a software product operated by Revolutionize LLC, a Texas limited liability company. These Terms govern your access to and use of the website at reachroute.ai and the related web application (collectively, the “Service”). By creating an account, paying for a subscription, or otherwise using the Service you agree to these Terms. If you do not agree, do not use the Service.

Reach Route is a productivity tool for U.S. college students who are pursuing investment-banking summer-analyst internships. The Service helps you organize an alumni outreach workflow: it surfaces alumni at firms you choose, generates draft cold-outreach emails for you to review and send from your own email account, schedules follow-up reminders, and tracks replies. We do not promise, guarantee, or imply that you will receive interviews, internships, or full-time offers as a result of using the Service. Outcomes depend on factors outside our control, including your own effort, qualifications, and external recruiting decisions.

You must be at least 13 years old to create an account. If you are under 18, you represent that you have parental or legal-guardian consent to enter into this agreement. The Service is intended for individual U.S.-based students; we may decline to provide service in jurisdictions where doing so would be unlawful.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly at the contact address below if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or that are used in connection with abuse, fraud, or harm to others.

The Service is offered as a paid subscription with the following published tiers (subject to change for new subscribers): Standard ($49 / month), Pro ($79 / month), Annual ($399 / year), and a one-time Lifetime license ($499). All amounts are in U.S. dollars and exclude applicable taxes. Subscription fees are billed in advance on a recurring basis (monthly or annually) using the payment method you provide. By subscribing you authorize us and our payment processor (Stripe, Inc.) to charge that payment method on each renewal until you cancel.

Cancellation. You may cancel your subscription at any time from your account settings or by emailing us. Cancellation stops future renewals; cancellation does not by itself entitle you to a refund of the current billing period, but you retain access to the Service until the end of the period you have already paid for.

14-day refund. If you cancel within fourteen (14) days of your initial paid subscription starting and you have not used the Service in any meaningful way (we look at outreach sent and contacts viewed), email us and we will refund the most recent charge to the original payment method. Refund requests after that window are at our discretion.

Lifetime license. The $499 Lifetime tier is a single, non-recurring charge. The 14-day refund window described above also applies to Lifetime purchases.

Chargebacks. If you dispute a charge without first contacting us we may suspend your account. We will work in good faith with you to resolve any billing issue without involving the card network.

By using the Service you agree not to:

• Send unlawful, harassing, deceptive, or unsolicited bulk communications using the Service;
• Impersonate any person or entity or misrepresent your affiliation;
• Use the Service to scrape, redistribute, or resell our directory data, contact information, or AI-generated content;
• Reverse-engineer, decompile, or attempt to derive the source code of the Service;
• Interfere with the Service’s infrastructure, attempt to bypass authentication, or probe for vulnerabilities outside a coordinated disclosure process;
• Use the Service for any purpose unrelated to your own personal recruiting (no agencies, resale, or white-labeling).

We reserve the right to throttle, suspend, or terminate accounts that we believe in good faith are violating applicable law or these rules.

The Service sends emails on your behalf only when you connect your own email account (e.g., via Google’s OAuth flow) and explicitly approve each send. You are the sender of any message dispatched through your connected account; we act only as a facilitator. You agree to comply with all anti-spam laws (including the U.S. CAN-SPAM Act and similar laws in your jurisdiction), to honor recipient opt-out requests, and to use the Service only for lawful one-to-one professional outreach.

The Service, including all code, content, design, brand assets, and AI-generated output produced for you, is owned by us or our licensors and is protected by intellectual property laws. You receive a personal, non-exclusive, non-transferable, revocable license to use the Service for your own recruiting while your subscription is active. Subject to that license, drafts that the Service generates for you and that you send from your account are yours to keep, even after you cancel.

You retain ownership of any data you upload or that we ingest from your connected accounts (notes, contacts, sent email metadata). You grant us a limited license to host, process, and display that data for the purpose of operating the Service and improving its features. We do not sell your personal information. See our Privacy Policy for details on how we handle data, including subprocessors and retention.

The Service is provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including any warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will produce any particular recruiting outcome.

To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the event giving rise to the claim or (b) one hundred U.S. dollars ($100). We will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits or lost recruiting opportunities, even if advised of the possibility of such damages.

You agree to indemnify and hold harmless Revolutionize LLC, its officers, employees, and agents from any claim or demand arising out of (i) your use of the Service in violation of these Terms or applicable law, (ii) any communication you send through the Service, or (iii) your violation of any third party’s rights.

You may stop using the Service at any time and may delete your account from settings. We may suspend or terminate your access immediately if you violate these Terms or if continued provision would expose us to legal or operational risk. Sections that by their nature should survive termination (including refunds, IP, disclaimers, limitation of liability, and dispute resolution) will survive.

We may update these Terms from time to time. If we make a material change we will notify you by email or via a notice in the Service before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. The parties agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction there.

Questions about these Terms or your account? Email support@reachroute.ai.